Privacy Policy

Latest update: March 14, 2025

Effective Date: [Specify Date]

Welcome to Vizion! We are committed to protecting your privacy and ensuring you have a positive experience on our websites, services, applications, and tools (collectively, the “Service”). This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information when you use our Service and the choices you have associated with that information.

1. Information We Collect

• Personal Information: Includes name, contact details (such as email, phone number), demographic information (such as age, education, gender), and specific preferences, interests, or other data when you use our Service, create an account, participate in interactive features of our Service, or contact us directly.
• Usage Data: Information on how the Service is accessed and used (such as click streams, logistics about how you interact with the Service, preferences).
• Tracking & Cookies Data: We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

2. How We Use Information

We use, store, and process information about you to provide, understand, improve, and develop the Vizion Service, and to create and maintain a trusted and safer environment. Specifically, we use this information to:

• Provide, Improve, and Develop the Vizion Service: We use the information to provide, improve, and develop the Vizion Service such as to enable you to access and use the Vizion Service, provide customer support, and operate and maintain the Vizion Service.
• Create and Maintain a Trusted and Safer Environment: We use the information to detect and prevent fraud, spam, abuse, security incidents, and other harmful activities; conduct security investigations and risk assessments; and comply with legal obligations.

3. Sharing & Disclosure

• With Your Consent: We can share your information at your direction or as described at the time of sharing, such as when you authorize a third-party application or website to access your Vizion account.
• Service Providers: We use a variety of third-party service providers to help us provide services related to the Vizion Service. Service providers may be located inside or outside of Vietnam.
• Compliance with Law, Responding to Legal Requests, Preventing Harm: We may disclose your information to courts, law enforcement, governmental authorities, or authorized third parties, if and to the extent we are required or permitted to do so by law or if such disclosure is reasonably necessary.

4. Data Retention

• Retention Period: We will retain your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
• Data Management: Vizion will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer periods.

5. Your Rights

You may exercise any of the rights described in this section by sending an email to privacy@vizion.space. Please note that we may ask you to verify your identity before taking further action on your request.

• Access and Update: You have the right to access and update or correct your Personal Information at any time by logging into your account or contacting us directly.
• Deletion: You can request the deletion of your Personal Information, subject to certain exceptions prescribed by law.
• Restrictions and Objections: You may request that we restrict the processing of your personal information, or object to that processing under certain circumstances.
• Portability: You have the right to be provided with a copy of the information we have on you in a structured, machine-readable, and commonly used format.
• Consent: You may withdraw your consent at any time where Vizion relied on your consent to process your personal information
• Complaints: You have the right to lodge a complaint with a Data Protection Authority about our collection and use of your Personal Data.

6. Security

• Security Measures: We recognize the importance of protecting your personal information and take significant security measures to do so. Our measures are designed to provide a level of security appropriate to the risk of processing your personal information. These include using industry-standard technologies and practices to safeguard the confidentiality of your personal information, such as encryption, firewalls, and secure server facilities.
• Data Breaches: Despite our efforts, no method of transmission over the Internet or method of electronic storage is completely secure. In the event of a data breach, we will promptly notify you and the appropriate authorities if your personal information is compromised, in accordance with applicable law.
• Employee and Contractor Access: Only authorized employees and contractors who need to know your personal information in connection with their job responsibilities are allowed access. They are required to maintain the confidentiality of your information and are prohibited from using it for unauthorized purposes.
• Third-Party Services: We also engage third-party service providers to assist in protecting and securing your information. When we contract with third parties, we impose appropriate security, privacy, and confidentiality obligations on them to ensure that personal information is kept secure.
• Continuous Improvement: Our security policies and procedures are periodically reviewed and updated as necessary to meet new challenges and standards. We also provide training to our employees about the importance of maintaining the confidentiality and security of your information.

7. Compliance with Legal Requirements

• Vietnamese Data Protection Law: In accordance with Decree No. 13/2023/NĐ-CP, Vizion commits to the protection of personal data within Vietnam. We implement security measures to safeguard your personal information and ensure compliance with national standards on data privacy.
• Data Subject Rights: You have the right to access, correct, and delete your personal data, as well as to object to or restrict its processing. Vizion provides mechanisms for you to exercise these rights easily.
• Data Processing and Transfer: We only process personal data when legally permitted, specifically for fulfilling our service obligations, complying with legal requirements, or with your explicit consent. Data transfers across borders are conducted in compliance with Vietnamese legal standards, ensuring adequate protection.

8. Changes to This Privacy Policy

• Updates: We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
• Notification: We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.
• Review: You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

9. Other Important Information

• Analyzing your Communications: We may review, scan, or analyze your communications on the Vizion Service for fraud prevention, risk assessment, regulatory compliance, investigation, product development, research, and customer support purposes.
• Third Party Partners & Integrations: The Vizion Service may contain links to third-party websites or services, such as third-party integrations, co-branded services, or third-party-branded services. Vizion does not own or control these third parties and when you interact with them, you may be providing information directly to the third party.

10. Contact Us

If you have any questions or complaints about this Privacy Policy or Vizion’s information handling practices, you may email us at privacy@vizion.space or contact us at our mailing address provided on our website.